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SugarCRM adds hooks to cloud data services

SugarCRM now offers the ability to plug in third-party data sources from LinkedIn and elsewhere.

| News | CRM | Open Source | 12/08/08 at 9:45 am |


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Salesforce links Force.com to Google App Engine

Salesforce is connecting its Force.com development platform with Google's App Engine, the companies announced Monday.

| News | CRM | Development | SaaS | 12/08/08 at 9:39 am |


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The Five Steps to Customer Service as a Strategic Weapon

Enterprise organizations often think of customer service as an unavoidable fact of business, a necessary expense. Rethink customer service, however, and it can become a strategic weapon that fosters growth and competitive advantage.

| Opinion | CRM | 12/04/08 at 5:25 pm |


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Entellium files bankruptcy, Intuit eyeing assets

CRM vendor Entellium is filing for bankruptcy and set to sell its assets to Intuit.

| News | CRM | 12/03/08 at 11:43 am |


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